Terminator 3 Replacement Program Implemented

Confirming our suspicions, Warner Home Video is taking information to send out replacement discs for the recent Blu-ray release of 'Terminator 3'. When the title is played without the In Movie Experience (IME) activated, the title plays at a maximum resolution of 1080i. Obviously, this is well short of the 1080p presentation promised on the cover. For a replacement disc, contact WHV Customer Support at 1-800-553-6937. Something else interesting about the title, is that it was supposed to use seamless branching to provide the IME. But, if the non-IME version is 1080i and the IME version is 1080p, that suggest that two encodes of the movie are on disc (similar to 'The Descent') rather than use of seamless branching. That will be something to look for once the replacement discs arrive.
Source: Blu-ray.com | Permalink	Relevant for:

Razzy  » Dec 20, 2007
What the heck is going on over at Warner?

RickD  » Dec 20, 2007
The rep I talked to didn't seem to know what was going to be done. She did take my info in case there is a replacement program. Just my experience FYI.

stockstar1138  » Dec 20, 2007
i don't know, but if anything this should make a good argument in their board room to go stop the neutrality BS. They are going to end up spending more money on HP, Blade Runner, and T3 mess ups than they have made off hd dvd versions. they need to pick a side.

cawgijoe  » Dec 20, 2007
What info are they asking for? I'm at work and don't have my disc.

RickD  » Dec 20, 2007
They asked me for name + phone number. They wanted the catalog number from the disc, but I told them I was at work but could get the UPC code from the website I bought it from. They were satisfied with that.

GarettP  » Dec 20, 2007
I hope they get their stuff together before they come to the Blu side! Or maybe this is more proof to them that there should be one format!

merrick97  » Dec 20, 2007
This is complete bullshit, the person responsible for quality control seriously needs to be fired. How much crap do we have to put up with?

cawgijoe  » Dec 20, 2007

I called anyway and they took my name, address, and phone number. They also wanted the UPC, but I told them I did not have the disc since I was at work. They said they would find out what's going on and call me back. I don't think the CSR's have any clue and there certainly is no replacement disc for the moment. I had to explain the problem. I'm certainly not going to hold my breath for a replacement.

Paul Arnette  » Dec 20, 2007
"The rep I talked to didn't seem to know what was going to be done. She did take my info in case there is a replacement program." Same here.

groovyone  » Dec 20, 2007
I haven't opened mine, so I am thinking return for now.

CptGreedle  » Dec 20, 2007
I am tired of hearing about these serious mess ups. This is the month of replacement programs. WB better get it right from NOW ON! If they want to release things to Blu-ray, they better live up to the standard.

JT_Designer  » Dec 20, 2007
What the hell is Warner doing? It's sounding like they are trying to do everyting on the cheap side and end up having to pay more money to fix their own blunders. They need to pick Blu-ray over HD-DVD and stop this messing around. I bet their stock owners are wondering where their money is going. Probably into maying to fix Warner's mistakes.

chrisshea  » Dec 20, 2007
are all t3 disk this way??

Johk  » Dec 20, 2007
Glad I didn't buy it... It's weird that it didn't happen very much in the past and then 3 in month! I don't know if they changed subcontractors or what but something must have changed.

ClaytonMG  » Dec 20, 2007

Sooooo apparently I need to wait for a call back now? The girl didn't ask me any questions, all I said was I was calling about the Terminator 3 disc (I didn't say Blu-Ray, HD DVD or DVD, I just said "disc"). She said that they'd be calling back to let me know what they're going to be doing about "it". No offense, I realize this is a new format and everything, but mistakes like these should NOT happen. Shipping problems, mistakes with Harry Potter, mistakes with Blade Runner, and now this? These are some of the reasons people don't even want to mess with HD. They see things like this (even though errors like this also happen with regular DVD) and go "It's not even worth the hastle." But like Cawgijoe said, I am also not holding my breath for a replacement. This is getting rediculous.

Joon  » Dec 20, 2007
What is going on over at Warner right now? Blade Runner, Terminator 3, and Harry Potter. WOW, they are really dropping the ball here lately.

ClaytonMG  » Dec 20, 2007
I do believe the IME is a seperate encode that uses Dolby 2.0 by the way. I believe normally when it's seamless branching, the main title doesn't have a number, but in this case, the title set is number 5. Did that make sense?

JTK  » Dec 20, 2007
WTF is Warner's problem?

nathanp  » Dec 20, 2007
I'm really starting to hate Warner and their incompetence.

punkguy03  » Dec 20, 2007
well i got lucky with my harry potter gift set but not so much with terminator 3.It seems like some ppl are talking to reps that know what to do and others that dont.One question tho it says if u have ime on its 1080p well how do you turn that on?

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