UPGRADE INSTRUCTIONS
1. Please copy the folder, when unzipped, BDP5003 to the disc.
2. Place the disc in the BDP-5003. After the disc is loaded, the player will recognize that the disc is a firmware upgrade. After the
---user confirms the upgrade by pressing enter, the player plays the discs and completes the upgrade. The process takes about
---2 1/2 minutes.
The instructions need a little more clarification. Add the following instructions to step 1.
a) You need to use a CD, not a DVD to burn the files to.
b) You need to burn the contents of the BDP5003 directory to the root directory of the CD. The root directory of the CD should have two things in it, the file product_software_update.dat and the directory (folder) images.
I initially could not get past the menus of some new Blu-rays (especially UP). So this week, I emailed the support at SherwoodAmerica.com and got a nice email from Jeff (jeff@sherwoodamerica.com) who sent me a link to the latest firmware files. I put them on a data disc and loaded them into my Sherwood 5003.
Works nice! I haven't checked all my BDs, but so far, I am able to play the ones that I initially couldn't play.
I had problems playing some newer Blu Ray DVDs and tried to update the firmware with the one here and the one on sherwood's web site with no success. I sent an e-mail to the same person as ninja did and got a link to download a iso file of the firmware and it worked great for me.