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Warner Accidentally Ships Cancelled Orders
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Posted December 25, 2007 11:26 AM by Josh Dreuth
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In an apparent holiday mix-up, Warner Home Video has shipped thousands of cancelled orders from their online store. If you have received any titles from cancelled orders, contact Warner Home Video for return instructions.
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Source: Blu-ray.com |
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gregory
Dec 25, 2007
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They can't seem to get anything right these days. | |
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JTK
Dec 25, 2007
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Man, what is the matter with them?! | |
 Top reviewer  Top HT gallery |
Gremal
Dec 25, 2007
I don't think this is a mistake. Warner needs several weeks advance notice to cancel orders and they
are very up-front about this. Call and ask. They'll tell you. I know because I tried to cancel a couple
titles back in September and it was problematic. Just return what you don't want and more
importantly, don't place an order if there's a chance you might need to cancel it. | |
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Seretur
Dec 25, 2007
There sure ain't no end to hijinx when them Warners fellers are concerned.
We love'um anyways. | |
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Amel
Dec 25, 2007
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I seriously hope they go HDDVD exclusive, freaking loosers! | |
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me_inside
Dec 25, 2007
Amel,
You call people "loosers" yet you spell it wrong.....LOSER!!!!!!!!!! HA | |
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transcension
Dec 25, 2007
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Amel, I don't want them going DUD exclusive. Just get a new board of directors who can fix all of this mess, or if they are doing their job and its the ones below them messing up then get rid of them and say "Thanks, but your a fk up. Here is your pink slip." | |
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Blu-ray Fanatic
Dec 25, 2007
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Hell nah! There's no chance of Warner going HD exclusive because they'll lose too much money | |
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kaliraver
Dec 25, 2007
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Warner must go Blu exclusive mix ups or not. This is just further proof that they are trying to eat more than they can chew. Warner please go Blu-Ray exclusive and tidy up your house, the future of HDM depends on you! | |
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NoQuestion
Dec 25, 2007
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This is really funny....I wish I knew what was wrong with WB these days. Oh well, CES 08 is less then 2 weeks away and after that things will be all better | |
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bhampton
Dec 25, 2007
I truly hope people are good about returning these orders. I've been told to refuse shipment in cases
like this but it's not exactly clear how one goes about refusing shipment when the mail is delivered
while you are not home.
WB deserves better luck lately.
-Brian | |
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roachxp
Dec 25, 2007
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I guess Blu wins this week 95:5 on a bunch of canceled orders for the last few weeks. | |
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makaveli21
Dec 25, 2007
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So they are shipping cancelled orders yet I've been waiting since October 23 for some of my Kubrick movies... | |
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quexos
Dec 25, 2007
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So many mistakes and blunders. Maybe now we know why they supported hd-dvd to begin with: a mistake and a blunder ! | |
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NoQuestion
Dec 25, 2007
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working on Christmas Day posting new news....congrats and major props to you guys!!! | |
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GTsmokeya
Dec 25, 2007
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Not suprised, which is sad. | |
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Amel
Dec 25, 2007
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looser, loser, you get my point... | |
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squirrelprophet
Dec 25, 2007
Hmmm- it seems to ME that if they sent you an order you CANCELLED- as long as they don't charge you it shouldn't be too bad- legally they SHOULDN'T be charging you for THEIR mistake-
Man- Warner's really got issues- it seems they're all high. oh Well! | |
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181
Dec 25, 2007
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They've probably outsourced their shipping and handling to some inexpensive third party dealer. I had to contact someone from www.inside12x12.com to get the Harry Potter replacement disc. Maybe this has something to do with their problems. | |
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Leon Kennedy
Dec 25, 2007
Looks like Blu-ray movies are doing so well that Warner is having a hard time getting their system to work right. Good job buying all those Warner BDs, All. Blade Runner and Harry Potter are excellent products, too bad some customers got screwed when they opened them.
I hope Warner learns a lesson from this and stop supporting HD DVD to concentrate on Blu so they won't have to shaft the customers that buy more of their movies. | |
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DirtHerder
Dec 25, 2007
I personally don't mind warner staying format neutral, but I do take umbrage with them using that lousy blurry VC - 1 instead of the sharp Hi-Def AVC! Believe me that I can tell the difference with watching 300 and Bladerunner and.. well anything using that "DVD upconverted" style code called VC - 1.
They just use the One format that can be read by both H-DuD and B-Disc to do it on the cheeep!
Disgusting. | |
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MacDaddyOJack
Dec 25, 2007
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Yep, I got a cancelled order..... and it was a DVD boxset, not even the Bluray's I originally ordered!!! | |
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Sonny
Dec 25, 2007
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I'm sick of there negligence, crappy HDDVD port overs with VC-1 encodes & DD audio! Dump HDDVD already & start putting all the wonderful WB movies out with AVC encodes & lossless audio...PLEASE!!!! | |
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jcdDigix
Dec 25, 2007
I too got mixed up in this craziness of WB's. Anyway I'm gonna return the cancelled (since August!) Planet Earth BD tomorrow!
WB better get their act together ang dump the other not so good format soon. | |
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GarettP
Dec 25, 2007
This should show them, that one format will be the way to go!
I think some Quality Control people need to be let go! | |
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L or S of Perfect?
Dec 25, 2007
LOL...
mine would have been one of them. I got hte email that said "if you dont respond, your order is cancelled". I didn't respond, & my order was shipped (and probbably billed) anyways. Good thing I didn't order elsewhere. lol | |
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katharsis
Dec 25, 2007
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I canceled a few items about a month and a half ago and yet they shipped out Corpse Bride which at that time I already ordered off Amazon. I refused to accept the package (which is almost 3 weeks ago now) and still waiting for my refund!! If nothing by the end of December I will dispute the charge... | |
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BluNinja
Dec 25, 2007
With great power comes great responsibility, Warner you have the power to go blu and the responsibility to end this war.
Just got HarryPotter OOTP and man one of the best blu rays WB put out this year.
who ever buys that movie on HD-DUD is just R.E.-Tarded all the extras on blu are in 1080i and 1080p.
All the extras on HD-DUD are 480i and 480p. blu is the tru HighDef experience more bang for your buck. | |
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JT_Designer
Dec 25, 2007
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What's wrong with Warner Home Video these days?? Did they hire the Chinese to do their ordering? LOL the Blu-ray covers will have led paint in them now as well !!! | |
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evo_dadi
Dec 25, 2007
man im one of the affected ones of this.i cancelled my order of the harry potter set when all individual titles were available and that was months ago,i got a package of the set yesterday and freakin ups delivered it to my neighbor.ill be calling up warner tomorrow for sure on this  | |
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Garconis
Dec 26, 2007
Contact them? LMAO yea right. Who in there right might would do that. OK, anyone in there right mind should. BUT, maybe this will be the final hit on the head to Warner to get their act together.
Edit: Oh... well if you have to pay for the canceled order still, then you'd DEFINITELY want to contact them. | |
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hoser
Dec 26, 2007
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If T3 is indicative of WB DUD ports, then they need to dump that shite....NOW! | |
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groovyone
Dec 26, 2007
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Whoever designed their new ordering system needs to be fired. They need to get their money back on that POS. | |
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GreenMotion
Dec 26, 2007
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evo_dadi; did you call Warner yet? what did they say? | |
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groovyone
Dec 26, 2007
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This is a result of their crappy ordering/inventory system. It has nothing to do with BD vs HD DVD. Even if they go Blu exclusive, their ordering system would still suck. | |
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evo_dadi
Dec 27, 2007
^^greenmotion,i called them up today and it said closed for the holiday but when you do returns on their mess up they pay you back the shipping +cost of the movie its just the hassle of going thru the ordeal and waiting for your money back. | |
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ehorrell
Dec 28, 2007
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Well, I cancelled three items in two seperate orders. They all shipped. I want to send them all back so they don't get my money, but its not worth it. I don't even want to think of the hoops I would have to jump through to get the refund. I'm just putting them up on eBay. I think I might call them and complain anyway. This is by far the worst service I have ever received from an online retailer. | |
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johnnyd1
Dec 28, 2007
I just received my Canceled Movies !!!! I canceled them in October ! When I call the CSR # it tells me they are closed for the holidays.
What a company ! | |
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Disturbed350z
Dec 30, 2007
Damn...this is happening a lot to me
first Amazon packs a 2nd copy of Harry Potter 4 in my order without charging me....then my canceled HP boxset gets shipped to me from warner.
Tho I did end up with the HD-DVD boxset and not the Blu-Ray one/
I thought I wouldn't apply to this cancelled order shipping as I canceled it September 1st....lol | |
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